Ricoh spc220s Guía Del Usuario

Troubleshooting

220

This section describes how to troubleshoot common problems that may occur
while operating the machine.

❒ If any of these problems persist, turn off the power, pull out the power cord,

and contact your sales or service representative.

The machine does not 
turn on.

The power cord is not 
connected properly.

• Make sure that the power plug is firmly 

inserted into the wall outlet.

• Make sure that the wall outlet is not de-

fective by connecting another working 
device.

An error message is 
shown on the ma-
chine's screen.

An error has occurred.

See p.239 “Error and Status Messages on the 
Screen”.

Pages are not printed.

The machine is warm-
ing up or receiving da-
ta.

Wait until "Printing" appears on the screen. 
If "Processing" is displayed on the screen, 
the machine is receiving data.

Pages are not printed.

The interface cable is 
not connected correct-
ly.

• Reconnect the cable.

• Check that the interface cable is the cor-

rect type.

Strange noise comes 
from the area where a 
supply or an option is 
recently installed.

The supply or option is 
not properly installed.

Confirm that the supply or option is proper-
ly installed.

The volume of the 
sounds produced by 
the machine is too loud.

The volume is set to the 
high level.

Adjust the volume of the beep, ring, speak-
er, and alarm sounds . For details, see p.180 
“Machine Settings”.

The volume of the 
sounds produced by 
the machine is too qui-
et.

The volume is set to Off 
or the low level.

Adjust the volume of the beep, ring, speak-
er, and alarm sounds . For details, see p.180 
“Machine Settings”.