Citel 1000 Manual Suplementario
070707
Page 3 of 3
Copyright 2007 Citel plc All Rights Reserved
ERROR
CODES
CODES
DESCRIPTION
EXPLANATION
124C
(not incremented on analog)
N/A
125B
(not incremented on analog)
N/A
126C
Invalid Length of SCC Tx Packet
Contact your system administrator. Should
never occur.
never occur.
127B
SCC Transmit Busy
Potential Hardware problem. If the Extender
performs abnormally and this error continues to
increment, contact customer service.
performs abnormally and this error continues to
increment, contact customer service.
128A
SCC RX Status Error
DTE equipment is sending data at the wrong
baud rate.
baud rate.
129A
SCC TX Status Error
Same as ‘127B’.
130A
Invalid Voice Packet ID Detected (voice packet
ID not enabled on analog)
ID not enabled on analog)
N/A
131A
Times all user data Buffers were in Use
Should not normally occur. A poor analog
connection may cause all user data buffers to be
in use. If the count continues and abnormal user
data operation occurs, contact customer service.
connection may cause all user data buffers to be
in use. If the count continues and abnormal user
data operation occurs, contact customer service.
132A
Times user data Packet is too long
Should not normally occur. If the count
continues to increase with abnormal user data
operation, contact customer service.
continues to increase with abnormal user data
operation, contact customer service.
133A
Times all Signaling Buffers were in Use
Should not normally occur. A poor analog
connection may cause all signaling buffers to be
in use. If the count continues and abnormal
phone operation occurs, contact customer
service.
connection may cause all signaling buffers to be
in use. If the count continues and abnormal
phone operation occurs, contact customer
service.
134A
Number of times Extender or phone signaling
packets too long
packets too long
Should not normally occur. If the count
continues to increase with abnormal phone
operation, contact customer service.
continues to increase with abnormal phone
operation, contact customer service.
135A
Modem - Asynchronous HDLC frame check
sum (FCS) errors
sum (FCS) errors
A poor analog line. An HDLC packet had a bit
error. There may be ‘hits’ on the analog line.
error. There may be ‘hits’ on the analog line.
136A
Serial data transmit overflow to modem
The hardware flow control on the PC may not be
enabled. Bad Serial cable.
enabled. Bad Serial cable.
137A
Serial data receive overflow from modem
The hardware flow control on the PC may not be
enabled. Bad Serial cable.
enabled. Bad Serial cable.
138B
Modem - no V42 pkts have been received for 8
seconds – modem retrain
seconds – modem retrain
Modem had to re-train (reconnect), possible
power outage on the Office Module. Poor
analog line quality.
power outage on the Office Module. Poor
analog line quality.
139A
(Office Module only) failed to connect from
COD or Dialback request
COD or Dialback request
Office could not establish a modem connection.
Problems with the analog line or the modem.
Problems with the analog line or the modem.
140X
140 not used at this time
N/A
144X
144 not used at this time
N/A
For Further Assistance, Please Contact Citel Technical Support @ 1-877-248-3587