Preh mc12t3 Guía Del Usuario

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6.3 
Troubleshooting list
A lot of malfunctions can be traced back to incorrect or loose cable connection. So
please make sure that all plug connections are in order.
Fault
Possible cause
Remedy
voltage supply not in orde check plug-in connection of
power supply
LED on touchscreen/
TFT monitor remains dark
computer switched off
switch on the computer
LED on touchscreen/
TFT monitor lights up red
and no picture appears
VGA cable is not
correctly connected
check cable connection of
VGA connection
choice of display
resolution is wrong
check for correct display
resolution it should be
800x600 or less
The display shows only part
of the picture or the picture
is distorted
display adjustment
insufficient
see notice to adjustment of in
chapter 3.3
LCD shows indistinct
vertical stripes
display ("HORIZONTAL
SIZE") is insufficiently set
set horizontal size of picture in
menu IMAGE POSITION of
OSD(see chapter 3.3.2)
LCD shows fine horizontal
stripes
display ("PHASE") is not
correctly adjusted
adjust PHASE in menu
BASIC-SETTINGS of OSD
(see chapter 3.3.1)
Touch does not work under
DOS and Windows 3.1
RS 232 cable connection
incorrect
check serial cable connection
and restart computer. During
booting procedure look out for
error indication of the driver.
Check touchscreen with
diagnostic programme
COMDUMP(see chapter
Diaqcnostic Programm)
Touch cannot be calibrated
under the operating systems
of Windows, button
"calibrate" is deactivated
cable connection
incorrect
check serial connection,
restart computer
Calibrating programme
states error when called up
touchscreen driver not
correctly installed
Set the driver again with
SETUP or with button setup in
the calibrating programme.
Here the serial connection
should be correctly entered
and the correct controller
(E271-2210) or controller
model (SmartSet 2xx0) should
be selected. Check the serial
cable connection