Canon Wi-Fi Adapter W-E1 Manual
82
Responding to Error Messages
Are any obstacles blocking the line of sight between the
camera and the connected device or the antenna of the
access point?
camera and the connected device or the antenna of the
access point?
Move the antenna of the access point to a position clearly visible
from the point of view of the camera (p.85).
from the point of view of the camera (p.85).
Is the camera too far from the connected device or the
antenna of the access point?
antenna of the access point?
Bring the camera and the connected device or the antenna of the
access point closer together.
access point closer together.
The wireless connection was lost for some reason, and the
connection cannot be restored.
connection cannot be restored.
The following are possible reasons: excessive access to the
access point from other device, a microwave oven or similar
appliance in use nearby (interfering with IEEE 802.11b/g/n (2.4
GHz band)), or influence of rain or high humidity (p.85).
access point from other device, a microwave oven or similar
appliance in use nearby (interfering with IEEE 802.11b/g/n (2.4
GHz band)), or influence of rain or high humidity (p.85).
Are the camera and the access point set to use the same
encryption key for authentication?
encryption key for authentication?
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct encryption key for
authentication is set on the camera (p.47).
characters. Make sure that the correct encryption key for
authentication is set on the camera (p.47).
Are the camera and the access point set to use the same
encryption method?
encryption method?
The camera supports the following encryption methods: WEP,
TKIP, and AES (p.36).
TKIP, and AES (p.36).
If filtering by MAC address is active, is the MAC address of the
W-E1 used registered at the access point?
W-E1 used registered at the access point?
Register the MAC address of the W-E1 used at the access point.
The MAC address can be checked on the [General sett.] screen
(p.72).
The MAC address can be checked on the [General sett.] screen
(p.72).
65: Wireless LAN connection lost
66: Incorrect wireless LAN encryption key
67: Incorrect wireless LAN encryption method