Canon EOS 7D Mark II Wi-Fi Adapter Kit Manual

125

If DPP is not operating correctly, refer to the items below.



Select an administrator-level privilege ([Computer administrator], 
[Administrator], etc.) as a user setting. You cannot install the software 
if a user setting other than an administrator-level privilege is selected. 
For detailed information on selecting an administrator-level privilege, 
refer to your computer User’s Manual.



DPP does not operate correctly on a computer if its system 
requirements are not met. Use DPP on a computer with compatible 
system requirements 



Even if your computer has the RAM capacity (memory) described in 
the system requirements 

, if other applications are running at the 

same time as DPP, you may not have sufficient RAM (memory). Exit 
any applications other than DPP.



Depending on the card reader and computer OS used, SDXC cards 
might not be correctly detected. In such a case, connect your camera 
and computer with the provided interface cable, and transfer the 
images to your computer using EOS Utility (provided software).



Images that are not supported by DPP are not displayed. There are 
various types of JPEG and TIFF images, so JPEG images other than 
Exif 2.2, 2.21 or 2.3 compatible images and TIFF images other than 
Exif compatible images may not display properly 

.



When a dust-erased image 

(p.75 to p.79, p.117 to p.121) 

is displayed 

in a window other than the copy stamp window, it is displayed as it 
was before dust erasure was performed. Check dust-erased images 
in the copy stamp window.



The JPEG and TIFF images cannot be adjusted using the image 
adjustment function of the [RAW] tool palette. Adjust these images 
with the [RGB] tool palette 

.



PowerShot Pro1 RAW images cannot be adjusted with the image 
adjustment function of the [RAW] tool palette. Adjust these images 
with the [RGB] tool palette 

.



You cannot paste (apply) rotation 

(p.10, p.25, p.127, p.135, p.136)

, 

trimming 

(p.38, p.114)

, dust erasure (copy stamp) 

(p.75 to p.79, p.117 

 of an image to another image as a recipe. Trim the image or 

erase dust of the image using the copy/paste function in each window 
and rotate each image individually.



The adjustment contents (recipe) of RAW images that has been 
adjusted with the [RAW] tool palette cannot be applied to JPEG or 
TIFF images 

.



The Auto Lighting Optimizer 

(p.61)

 is a function that is only available 

for RAW images shot with EOS-1D X, EOS-1D C, EOS-1D Mark IV, 
EOS 5D Mark III, EOS 5D Mark II, EOS 6D, EOS 7D Mark II, EOS 
7D, EOS 70D, EOS 60D, EOS 50D, EOS REBEL T5i/700D, EOS 
REBEL SL1/100D, EOS REBEL T4i/650D, EOS REBEL T3i/600D, 
EOS REBEL T2i/550D, EOS REBEL T1i/500D, EOS REBEL T5/
1200D, EOS REBEL T3/1100D, EOS M2 and EOS M. You cannot 
apply the Auto Lighting Optimizer’s adjustment contents to RAW 
images shot with other cameras.



A RAW image which has a color space other than sRGB set 

 and is then converted and saved as a JPEG or TIFF image will 

appear weak in color when viewed in software that is only compatible 
with sRGB color space. In this case, set the RAW image color space 
to sRGB, convert again to a JPEG or TIFF image and save, and then 
view this image.

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