Netgear FVS318v2 – Cable/DSL ProSafe VPN Firewall with 8-Port Switch Manual De Referencia

Troubleshooting

8-1

This chapter gives information about troubleshooting your FVS318 Broadband ProSafe VPN 
Firewall . For the common problems listed, go to the section indicated.

•

Is the firewall on?

•

Have I connected the firewall correctly?

.

•

I can’t access the firewall’s configuration with my browser.

•

I’ve configured the firewall but I can’t access the Internet.

Go to 

“Troubleshooting the ISP Connection”  on page 8-4

.

•

I can’t remember the firewall’s configuration password.

•

I want to clear the configuration and start over again.

.

After you turn on power to the firewall, the following sequence of events should occur:

1.

When power is first applied, verify that the Power LED is on.

2.

Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is 
running.

3.

After approximately 10 seconds, verify that:

a.

The Test LED is not lit.

b.

The Local port Link LEDs are lit for any local ports that are connected.

c.

The Internet Link port LED is lit.