Cisco Cisco Unified Customer Voice Portal 10.0(1)

A-23

Cisco Internet Service Node (ISN) Configuration and Administration Guide

OL-1251-03

Appendix A Troubleshooting

IP Phone

Table A-9

describes how to resolve problems you might encounter with the IP Phone interface.

Table A-9

IP Phone Troubleshooting

Symptom

Possible Cause and Solution

One-way audio after IP
Transfer.

Possible Cause:

Configuration information is missing in IOS Gateways.

Possible Solution:

Please refer the following document from CCO:

http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note

09186a008009484b.shtml