Cisco Cisco Unified Customer Voice Portal 10.0(1)
2-24
Cisco Internet Service Node (ISN) Configuration and Administration Guide
OL-1251-03
Chapter 2 Using NAM/ICM with the ISN IVR Solution
ISN Micro-Applications
Play Data Example: Play Data as Number
This example shows sample ICM Configuration Manager and Script Editor screen captures for a a Play
Data application that plays the contents of the user.microapp.play_data ECC in number format.
Data application that plays the contents of the user.microapp.play_data ECC in number format.
Figure 2-3
Play Data As Number Configuration
The Network VRU Script List tool’s Attribute tab in
shows:
1.
The VRU Script Name field containing two ISN parameters:
–
PD. Play Data.
–
Number. Data Playback Type.
2.
The Configuration Param field containing the value 1, so the playback data will come from the Call
Peripheral variable, Call.PeripheralVariable1.
Peripheral variable, Call.PeripheralVariable1.