Cisco Cisco Unified MeetingPlace Audio Server Manual De Mantenimiento
Solving problems 7-5
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
Problem: Requests for more time or ports
Occasionally, you are asked to provide solutions to problems concerning
meeting resources.
meeting resources.
Helping users with MeetingPlace features
Users might call asking how to use popular in-session MeetingPlace features.
Use the suggestions in the following sections to respond to these calls.
Use the suggestions in the following sections to respond to these calls.
Using meeting messages
Meeting organizers might want to communicate with meeting attendees
before the meeting starts. To do this, they can record meeting messages.
Messages play to all participants currently in the meeting and to all new
participants as they enter the meeting. Messages play to all participants
currently in the meeting and to all new participants as they enter the meeting.
before the meeting starts. To do this, they can record meeting messages.
Messages play to all participants currently in the meeting and to all new
participants as they enter the meeting. Messages play to all participants
currently in the meeting and to all new participants as they enter the meeting.
For example, meeting organizers can leave messages like these:
•
“The meeting time has been changed to…”
•
“Please prepare the following before the meeting begins…”
•
“When you are not speaking during our call, please press
#5
to mute your
phone and filter out extraneous noise. Before you speak, press
#5
to
unmute…”
Problem
Solution
User needs to extend
meeting in progress
meeting in progress
Tell the participant that after a meeting has started, it
cannot be rescheduled but the system automatically
extends meetings if ports are available on the system.
cannot be rescheduled but the system automatically
extends meetings if ports are available on the system.
At the scheduled end time of a meeting, if callers
remain in the meeting, MeetingPlace compares the
number of ports necessary to extend the meeting
with the other scheduled meetings on the system. If
ports are available, the system automatically extends
the meeting by the amount of time specified by the
system configuration. The system announces to
participants in the meeting that their meeting has
been extended by [n] minutes.
remain in the meeting, MeetingPlace compares the
number of ports necessary to extend the meeting
with the other scheduled meetings on the system. If
ports are available, the system automatically extends
the meeting by the amount of time specified by the
system configuration. The system announces to
participants in the meeting that their meeting has
been extended by [n] minutes.
User wants to increase
number of ports for
meeting in progress
number of ports for
meeting in progress
Tell the caller that after a meeting has started, the
number of participants scheduled for the meeting
cannot be altered. MeetingPlace allows additional
callers to join a meeting in progress, however, if
ports are available on the system.
number of participants scheduled for the meeting
cannot be altered. MeetingPlace allows additional
callers to join a meeting in progress, however, if
ports are available on the system.