Cisco Headend System Release 2.7 Guía De Instalación
Reset the Modulators
4013154 Rev C
77
Important! Failure to update the configuration file(s) will result in the device
remaining in the uniquely specified configuration. The device will not load new
code. Instead, it will continue to load the code specified in the custom configuration
file.
remaining in the uniquely specified configuration. The device will not load new
code. Instead, it will continue to load the code specified in the custom configuration
file.
If the headend device fails to load the code you intended it to receive, check to see if
either a unique file was specified in the DNCS GUI or in the /etc/bootptab file
before contacting Cisco Services for assistance.
either a unique file was specified in the DNCS GUI or in the /etc/bootptab file
before contacting Cisco Services for assistance.
Which Reset Method to Use
Resetting modulators from the DNCS GUI or the front panel can be time-consuming.
If you have many modulators to reset, consider using the new auditQam utility. The
auditQam utility takes, as an argument, the IP address of the modulator that you
want to reset. While the auditQam utility script runs, engineers are free to complete
other upgrade-related tasks.
If you have many modulators to reset, consider using the new auditQam utility. The
auditQam utility takes, as an argument, the IP address of the modulator that you
want to reset. While the auditQam utility script runs, engineers are free to complete
other upgrade-related tasks.
Notes:
Instructions for resetting modulators through the DNCS GUI are found in
Resetting Modulators Through the DNCS GUI (on page 77).
Resetting Modulators Through the DNCS GUI (on page 77).
Instructions for resetting modulators through the front panel are found in
Resetting Modulators Through the Modulator Panel (see "Resetting the
Modulators Through the Modulator Panel" on page 79).
Resetting Modulators Through the Modulator Panel (see "Resetting the
Modulators Through the Modulator Panel" on page 79).
Instructions for resetting modulators through the auditQam utility are found in
Resetting Modulators Through the auditQam Utility (on page 80).
Resetting Modulators Through the auditQam Utility (on page 80).
Resetting Modulators Through the DNCS GUI
When you reset the modulators, the modulators download their new SR 4.0 code.
Follow these instructions to reset the modulators through the DNCS GUI.
Follow these instructions to reset the modulators through the DNCS GUI.
Important! Never reset more than four modulators at once or the DNCS may
become overloaded. The following instructions alert you to this important point at
the appropriate step.
1 Follow these instructions to record the Session Count, the Program Count, and
become overloaded. The following instructions alert you to this important point at
the appropriate step.
1 Follow these instructions to record the Session Count, the Program Count, and
the IP address of your modulators.
Note: Skip this step for any modulator that is used for video-on-demand (VOD).
a Press the Options button on the front panel until the Session Count total
Note: Skip this step for any modulator that is used for video-on-demand (VOD).
a Press the Options button on the front panel until the Session Count total
appears.
b Record the Session Count on a piece of paper.
c Press the Options button on the front panel until the Program Count total
c Press the Options button on the front panel until the Program Count total
appears.
d Record the Program Count on a piece of paper.
e Press the Options button on the front panel until the IP address appears.
e Press the Options button on the front panel until the IP address appears.