Cisco Cisco Email Security Appliance X1050 Guía Del Usuario
40-27
Cisco AsyncOS 9.1 for Email User Guide
Chapter 40 Testing and Troubleshooting
Responding to Alerts
–
redirectrecipients
–
suspenddel
/
resumedel
–
suspendlistener
/
resumelistener
Use the
tophosts
command to check the number of soft and hard bounces. Sort by “Soft Bounced
Events” (option
4
) or “Hard Bounced Recipients” (option
5
). If the performance for a particular
domain is problematic, use the commands above to manage the delivery to that domain.
Responding to Alerts
•
•
Alert: Battery Relearn Timed Out (RAID Event) on C380 or C680 Hardware
Problem
You have C380 or C680 hardware and you receive a “Battery Relearn Timed Out” (RAID event)
alert.
Solution
This alert may or may not indicate a problem. The battery relearn timeout, in itself, does not
mean there is any problem with the RAID controller. The controller can recover in the subsequent
relearn. Please monitor your email for any other RAID alerts for the next 48 hours, to ensure that this is
not the side-effect of any other problem. If you do not see any other RAID-related alerts from the system,
then you can safely ignore this alert.
relearn. Please monitor your email for any other RAID alerts for the next 48 hours, to ensure that this is
not the side-effect of any other problem. If you do not see any other RAID-related alerts from the system,
then you can safely ignore this alert.
Troubleshooting Alerts That Miscellaneous Disk Usage is Approaching the
Quota
Quota
Problem
You receive an alert that Miscellaneous disk usage is approaching its quota.
Solution
You can either increase the quota or delete files. See
Remotely Resetting Appliance Power
If the appliance requires a hard reset, you can reboot the appliance chassis remotely using a third-party
Intelligent Platform Management Interface (IPMI) tool.
Intelligent Platform Management Interface (IPMI) tool.
Restrictions
•
Remote power management is available only on certain hardware.
For specifics, see
.
•
If you want be able to use this feature, you must enable it in advance, before you need to use it.
For details, see
•
Only the following IPMI commands are supported:
status, on, off, cycle, reset, diag, soft