Cisco Cisco Computer Telephony Integration OS 8.5 Notas de publicación
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Release Notes for Cisco CTI OS Enterprise & Hosted Editions, Release 7.2(1)
CTI OS 7.2(1) Compatibility and Support Specifications
CTI OS Version Support
CTI OS 7.2(1) must only be installed on systems running Cisco CTI OS Release 7.0(0) including those
nodes where Cisco CTI OS Release 7.0(0) is co-located with Cisco ICM Peripheral Gateways.
nodes where Cisco CTI OS Release 7.0(0) is co-located with Cisco ICM Peripheral Gateways.
CTI OS 7.2(1) has been tested and verified to be compatible with the inter operability criteria for CTI
OS Release 7.0(0), 7.1(2), 7.1(3), 7.1(4), and 7.1(5). Additional CTI OS 7.0(0) interpretability support
information is available from these sources:
OS Release 7.0(0), 7.1(2), 7.1(3), 7.1(4), and 7.1(5). Additional CTI OS 7.0(0) interpretability support
information is available from these sources:
•
http://www.cisco.com/univercd/cc/td/doc/product/icm/ipccente/ipctt_cg.pdf
.
•
http://www.cisco.com/univercd/cc/td/doc/product/icm/ctimatrx.zip.
•
http://www.cisco.com/univercd/cc/td/doc/product/icm/ccbubom/icm70bom.pdf
.
•
http://www.cisco.com/kobayashi/sw-center/contact_center/csa/.
•
CTI OS 7.2(1) was tested per the Bill of Materials, and with the latest Microsoft Security Patches
installed.
installed.
CTI OS Component Support
A CTI OS 7.2(1) minor release installs files that resolve caveats on different CTI OS 7.2(1) components.
The installation program automatically detects the components installed on a machine and installs only
those files specific to those components.
The installation program automatically detects the components installed on a machine and installs only
those files specific to those components.
This section lists the CTI OS components on which this minor release can be installed, and those on
which it cannot.
which it cannot.
Supported CTI OS Components
CTI OS 7.2(1) is compatible with, and must be installed on, the following CT I OS components:
•
CTI OS Server
•
CTI OS Desktops (Agent and IPCC Supervisor)
•
CTI OS Driver for Siebel 7.x
•
CTI OS Data Store (Used only in conjunction with CTI OS Driver for Siebel 7.x)
•
CTI OS Software Development Kit (SDK)
–
Client Interface Library for C++ (C++ CIL)
–
Client Interface Library for COM (COM CIL)
–
Client Interface Library for Java TM (Java CIL)
–
Client Interface Library for .Net TM (.Net CIL)
–
CTI OS ActiveX Controls
–
Samples