Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Notas De La Versión
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Chapter 3 Description of Historical Reports
Report Details
You can sort the Call Custom Variables Report by either of these criteria:
Custom Variable 4
The contents of the variable _ccdrVar4, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 5
The contents of the variable _ccdrVar5, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 6
The contents of the variable _ccdrVar6, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 7
The contents of the variable _ccdrVar7, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 8
The contents of the variable _ccdrVar8, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 9
The contents of the variable _ccdrVar9, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Custom Variable 10
The contents of the variable _ccdrVar10, if this variable is set by the Set Session
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Info step in the workflow that the Unified CCX or Unified IP IVR application
associated with this call or this leg invoked.
Field (continued)
Description (continued)
Sort Criterion
Result
Node ID – Session
ID – Sequence No.
ID – Sequence No.
Displays report in the order of Node ID, Session ID, and Sequence Number of
the call.
the call.
Call Start Time
Displays the report in order of call start times.