Cisco Cisco Unified Customer Voice Portal 10.0(1)
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Table of Contents
Purpose .....................................................................................................................................................1
Audience ....................................................................................................................................................1
Organization ..............................................................................................................................................1
Related Documentation .............................................................................................................................2
Conventions................................................................................................................................................3
Obtaining Documentation and Submitting a Service Request...................................................................4
Documentation Feedback...........................................................................................................................5
Audience ....................................................................................................................................................1
Organization ..............................................................................................................................................1
Related Documentation .............................................................................................................................2
Conventions................................................................................................................................................3
Obtaining Documentation and Submitting a Service Request...................................................................4
Documentation Feedback...........................................................................................................................5
Sizing........................................................................................................................................................11
Backup and Restore.................................................................................................................................11
Synchronizing Timestamps......................................................................................................................12
Backup and Restore.................................................................................................................................11
Synchronizing Timestamps......................................................................................................................12
Data Categories.......................................................................................................................................16
Database Backup.....................................................................................................................................16
Retries: Backup and Purge.......................................................................................................................17
Database Recovery..................................................................................................................................18
Database Backup.....................................................................................................................................16
Retries: Backup and Purge.......................................................................................................................17
Database Recovery..................................................................................................................................18
Adding a Reporting Server..................................................................................................................22
Viewing Device State...........................................................................................................................26
Viewing Device State...........................................................................................................................26
Editing a Reporting Server..................................................................................................................26
Guidelines for Choosing Secure Passwords........................................................................................36
Uploading a Log Messages XML File..................................................................................................37
Downloading a Log Messages XML File.............................................................................................38
Editing the Log Messages XML File....................................................................................................39
Unified CVP Event Severity Levels......................................................................................................39
Guidelines for Choosing Secure Passwords........................................................................................36
Uploading a Log Messages XML File..................................................................................................37
Downloading a Log Messages XML File.............................................................................................38
Editing the Log Messages XML File....................................................................................................39
Unified CVP Event Severity Levels......................................................................................................39
Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(1)
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