Cisco Cisco Unified Customer Voice Portal 11.0(1)

Yes - Restart
VoiceXML
Server

A semicolon-separated list
of text strings. A wildcard
character (*) is allowed

None

List of applications, element types,
element names, and element fields,
and ECC variables to include in
reporting data.

Inclusive Filters

within each element in the
list.

Note: For more
information about filter
syntax and rules, see

.

Yes - Restart
VoiceXML
Server

A semicolon-separated list
of text strings. A wildcard
character (*) is allowed

None

List of applications, element types,
element names, and element fields,
and ECC variables to exclude from
reporting data.

Exclusive Filters

within each element in the
list.

Note: For more
information about filter
syntax and rules, see

.

Inclusive and Exclusive VoiceXML Filters for Reporting

You use Inclusive and Exclusive VoiceXML filters to control the data that the VoiceXML
Server feeds to the Reporting Server. Data feed control is crucial for:

•

Saving space on the reporting database.

•

Preserving messaging communication bandwidth.

Rules for VoiceXML Inclusive and Exclusive Filters

Inclusive and exclusive filters operate using the following rules:

•

By default, all items but the Start, Subdialog_Start, and Subdialog_End elements are filtered
from reporting data unless they are added to an Inclusive Filter. The Subdialog_Start and

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)