Cisco Cisco Unified Customer Voice Portal 10.0(1) Referencia técnica
Hardware and Software Specification for Cisco Unified Customer Voice Portal Release 4.0(1), Release 4.0(1) SR 1, Release 4.0(2)
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Hardware and Software Requirements
Supported Third Party Software
Type
Product
Remote
Administration:
Administration:
Symantec pcAanywhere 11.5
RealVNC 4.0
Windows Terminal Services (server administration only – no Application GUI access)
RealVNC 4.0
Windows Terminal Services (server administration only – no Application GUI access)
Virus protection:
McAfee VirusScan Enterprise 8.0i
Symantec AntiVirus Corporate Edition 9.0
Trend ServerProtect for Microsoft Windows/Novell NetWare 5.58
Symantec AntiVirus Corporate Edition 9.0
Trend ServerProtect for Microsoft Windows/Novell NetWare 5.58
Web browser:
Microsoft Internet Explorer 6.0 SP 1 and 7.0
Microsoft Internet Explorer 6.0 SP 2 and 7.0 [as of CVP 4.0(2)]
Microsoft Internet Explorer 6.0 SP 2 and 7.0 [as of CVP 4.0(2)]
Optional:
WinZIP
Adobe Acrobat Reader
Adobe Acrobat Reader
Unified CVP Solution Components
Unified CVP Call Server
Category
Requirements
Cisco Media
Convergence
Servers (MCS)
Convergence
Servers (MCS)
MCS-7845-H1-3.0-CC1, now replaced by MCS-7845-H2-CCE1
MCS-7845-I1-CC1, now replaced by MCS-7845-I2-CCE1
Note: The MCS hardware is an option. Equivalent or faster servers from HP, IBM, and Dell are
also supported.
Note: If using MCS-7845-I1-CC1 or MCS-7845-I2-CCE1, you must execute the IBM-
NicNameX.exe utility, which can be downloaded from
MCS-7845-I1-CC1, now replaced by MCS-7845-I2-CCE1
Note: The MCS hardware is an option. Equivalent or faster servers from HP, IBM, and Dell are
also supported.
Note: If using MCS-7845-I1-CC1 or MCS-7845-I2-CCE1, you must execute the IBM-
NicNameX.exe utility, which can be downloaded from
Minimum Required
Hardware
Hardware
2 x 3.4GHz or greater Intel "Xeon" class processors
4096+ MB RAM
18.2+ GB usable disk space
Internal CD-ROM or DVD-ROM drive
1 x 100/1000 Ethernet ports
4096+ MB RAM
18.2+ GB usable disk space
Internal CD-ROM or DVD-ROM drive
1 x 100/1000 Ethernet ports
Operating System
Microsoft Windows 2003 Server with SP 2 or R2
Note: To apply the latest Operating System Service Upgrade Release, go to Microsoft’s upgrade
web site.
Note: To apply the latest Operating System Service Upgrade Release, go to Microsoft’s upgrade
web site.
Additional Items
Unified CVP Call Server machines require SNMP (Simple Network Management Protocol).