Cisco Cisco Agent Desktop 8.5 Guía Del Usuario
June 2007
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1 408 525-6532
TIP: We encourage you to use Pretty Good Privacy (PGP) or a
compatible product (for example, GnuPG) to encrypt any sensitive
information that you send to Cisco. PSIRT can work with information
that has been encrypted with PGP versions 2.x through 9.x.
compatible product (for example, GnuPG) to encrypt any sensitive
information that you send to Cisco. PSIRT can work with information
that has been encrypted with PGP versions 2.x through 9.x.
Never use a revoked or an expired encryption key. The correct public
key to use in your correspondence with PSIRT is the one linked in the
Contact Summary section of the Security Vulnerability Policy page at
this URL:
key to use in your correspondence with PSIRT is the one linked in the
Contact Summary section of the Security Vulnerability Policy page at
this URL:
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT at the aforementioned
e-mail addresses or phone numbers before sending any sensitive
material to find other means of encrypting the data.
e-mail addresses or phone numbers before sending any sensitive
material to find other means of encrypting the data.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance.
The Cisco Technical Support & Documentation website on Cisco.com features
extensive online support resources. In addition, if you have a valid Cisco service
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone
support. If you do not have a valid Cisco service contract, contact your reseller.
The Cisco Technical Support & Documentation website on Cisco.com features
extensive online support resources. In addition, if you have a valid Cisco service
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone
support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents
and tools for troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, at this URL:
and tools for troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, at this URL:
Access to all tools on the Cisco Technical Support & Documentation website requires
a Cisco.com user ID and password. If you have a valid service contract but do not have
a user ID or password, you can register at this URL:
a Cisco.com user ID and password. If you have a valid service contract but do not have
a user ID or password, you can register at this URL:
NOTE: Use the Cisco Product Identification (CPI) tool to locate your
product serial number before submitting a web or phone request for
service. You can access the CPI tool from the Cisco Technical Support
& Documentation website by clicking the Tools & Resources link
product serial number before submitting a web or phone request for
service. You can access the CPI tool from the Cisco Technical Support
& Documentation website by clicking the Tools & Resources link