Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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TIP:  We encourage you to use Pretty Good Privacy (PGP) or a 
compatible product (for example, GnuPG) to encrypt any sensitive 
information that you send to Cisco. PSIRT can work with information 
that has been encrypted with PGP versions 2.x through 9.x
 
 
Never use a revoked or an expired encryption key. The correct public 
key to use in your correspondence with PSIRT is the one linked in the 
Contact Summary section of the Security Vulnerability Policy page at 
this URL:
 
 
The link on this page has the current PGP key ID in use.
 
 
If you do not have or use PGP, contact PSIRT at the aforementioned 
e-mail addresses or phone numbers before sending any sensitive 
material to find other means of encrypting the data.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. 
The Cisco Technical Support & Documentation website on Cisco.com features 
extensive online support resources. In addition, if you have a valid Cisco service 
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone 
support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents 
and tools for troubleshooting and resolving technical issues with Cisco products and 
technologies. The website is available 24 hours a day, at this URL:
Access to all tools on the Cisco Technical Support & Documentation website requires 
a Cisco.com user ID and password. If you have a valid service contract but do not have 
a user ID or password, you can register at this URL:
NOTE:  Use the Cisco Product Identification (CPI) tool to locate your 
product serial number before submitting a web or phone request for 
service. You can access the CPI tool from the Cisco Technical Support 
& Documentation website by clicking the Tools & Resources link