Cisco Cisco Agent Desktop 8.5 Guía Del Usuario
CAD Configuration Setup Utility
November 2006
29
In order for the Recording & Statistics service to replicate databases, NT
authentication must be used. In the Administrator login section, enter the Login ID
and password of a user with NT authentication for both machines.
authentication must be used. In the Administrator login section, enter the Login ID
and password of a user with NT authentication for both machines.
NOTE: The Login ID and password as entered during the initial installation
are saved and will appear in the fields automatically.
are saved and will appear in the fields automatically.
NOTE: If you change these settings after initial setup, you must restart each
Recording & Statistics service to ensure that the change is registered with
them properly.
Recording & Statistics service to ensure that the change is registered with
them properly.
VoIP Monitor Service Window
Figure 14.
VoIP Monitor Service window.
Select the IP address of the network adaptor to which voice packets are sent to be
sniffed by the VoIP Monitor service (if this is a server box) or the desktop monitor (if
this is a client desktop).
sniffed by the VoIP Monitor service (if this is a server box) or the desktop monitor (if
this is a client desktop).
■
On a VoIP Monitor Service server, it is the IP address of the NIC that is
connected to the port configured for SPAN.
connected to the port configured for SPAN.
■
On a client desktop computer, it is the IP address of the NIC on which the
computer is daisy-chained to the phone.
computer is daisy-chained to the phone.
NOTE: If you change these settings after initial setup, you must restart the
VoIP Monitor service or the client application (depending on where you run
Configuration Setup) to ensure that the change is registered with them
properly.
VoIP Monitor service or the client application (depending on where you run
Configuration Setup) to ensure that the change is registered with them
properly.