Cisco Cisco Firepower Management Center 2000 Guía Para Resolver Problemas

This information in this document is based on a Sourcefire /FirePOWER appliance that runs
software Version 5.0 or later.

The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.

Complete these steps in order to generate troubleshoot files:

In the version 5.x.x, navigate to Health > Health Monitor on the management appliance
web interface in order to reach the Health Monitor page.
In the version 6.x.x, navigate to System > Health > Monitor on the management appliance
web interface in order to reach the Health Monitor page. 

1.

In order to expand the appliance list and view the appliances with a particular status, click the
arrow at the end of the row:

Tip: If the arrow at the end of the row for a status level points down, the appliance list for that
status appears in the lower table. If the arrow points right, the appliance list is hidden.

2.

In the Appliance column of the appliance list, click the name of the appliance for which you
want to view details. The Health Monitor Appliance page appears.

3.

Click Generate Troubleshooting Files. The Troubleshooting Options pop-up window
appears.

4.

Check the All Data check box in order to generate a report with all of the possible
troubleshooting data, or check the individual check boxes in order to customize your report:

5.