Cisco Cisco Content Security Management Appliance M160 Guía Del Usuario
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AsyncOS 9.0 for Cisco Content Security Management Appliances User Guide
Chapter 5 Using Centralized Web Reporting and Tracking
Troubleshooting Web Reporting and Tracking
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Information about File Analysis, including analysis results and whether or not a file was sent for
analysis, are available only in the File Analysis report.
analysis, are available only in the File Analysis report.
Additional information about an analyzed file may be available from the cloud. To view any
available File Analysis information for a file, select Reporting > File Analysis and enter the
SHA-256 to search for the file, or click the SHA-256 link in Web Tracking details. If the File
Analysis service has analyzed the file from any source, you can see the details. Results are displayed
only for files that have been analyzed.
available File Analysis information for a file, select Reporting > File Analysis and enter the
SHA-256 to search for the file, or click the SHA-256 link in Web Tracking details. If the File
Analysis service has analyzed the file from any source, you can see the details. Results are displayed
only for files that have been analyzed.
If the appliance processed a subsequent instance of a file that was sent for analysis, those instances
will appear in Web Tracking search results.
will appear in Web Tracking search results.
Related Topics
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About Web Tracking and Upgrades
New web tracking features may not apply to transactions that occurred before upgrade, because the
required data may not have been retained for those transactions. For possible limitations related to web
tracking data and upgrades, see the Release Notes for your release.
required data may not have been retained for those transactions. For possible limitations related to web
tracking data and upgrades, see the Release Notes for your release.
Troubleshooting Web Reporting and Tracking
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See also
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Centralized Reporting Is Enabled Properly But Not Working
Problem
You have enabled centralized web reporting as directed, but it is not working.
Solution
If there is no disk space allocated for reporting, centralized web reporting will not work until
disk space is allocated. As long as the quota you are setting the Web Reporting and Tracking to is larger
than the currently used disk space, you will not lose any Web Reporting and Tracking data. See the
than the currently used disk space, you will not lose any Web Reporting and Tracking data. See the
, for more information.