Cisco Cisco Content Security Management Appliance M160 Guía Del Usuario
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AsyncOS 8.3 for Cisco Content Security Management User Guide
Chapter 4 Using Centralized Email Security Reporting
Troubleshooting Email Reports
Step 4
To prevent future instances of scheduled reports from being generated, see
.
Troubleshooting Email Reports
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See also
.
Outbreak Filters Reports Do Not Show Information Correctly
Problem
Outbreak Filters reports do not show threat information correctly.
Solution
Verify that the appliance can communicate with the Cisco update servers specified in
Management Appliance > System Administration > Update Settings.
Message Tracking Results Do Not Match Report Results After Clicking a Link
in a Report
in a Report
Problem
Message tracking results when drilling down from reports do not match expected results.
Solution
This can occur if reporting and tracking are not consistently and simultaneously enabled and
functioning properly, or are not consistently and simultaneously either centralized or stored locally on
each Email Security appliance. Data for each feature (reporting, tracking) is captured only while that
feature is enabled.
each Email Security appliance. Data for each feature (reporting, tracking) is captured only while that
feature is enabled.