Cisco Cisco Email Security Appliance C650 Guía Del Usuario
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Cisco AsyncOS 8.0.1 for Email User Guide
Chapter 27 Quarantines
Working with Messages in Policy, Virus, or Outbreak Quarantines
Quarantined Messages and International Character Sets
For messages with subjects that contain characters from international character sets (double-byte,
variable length, and non-ASCII encoded), the Policy Quarantine pages display subject lines in
non-ASCII characters in their decoded form.
variable length, and non-ASCII encoded), the Policy Quarantine pages display subject lines in
non-ASCII characters in their decoded form.
Finding Messages in Policy, Virus, and Outbreak Quarantines
Note
•
Searches in Policy, Virus, and Outbreak quarantines do not find messages in the spam quarantine.
•
Users can find and see only the messages in quarantines to which they have access.
Procedure
Step 1
Choose Monitor > Policy, Virus, and Outbreak Quarantines.
Step 2
Click the Search Across Quarantines button.
Tip
For the Outbreak Quarantine, you can also find all messages quarantined by each outbreak rule:
Click the Manage by Rule Summary link in the Outbreak table row, and then click the relevant
rule.
Click the Manage by Rule Summary link in the Outbreak table row, and then click the relevant
rule.
Step 3
Select the quarantines in which to search.
Step 4
(Optional) Enter other search criteria.
•
For Envelope Sender and Envelope Recipient: You can enter any character(s). No validation of your
entry is performed.
entry is performed.
•
Search results include only messages that match all of the criteria you specify. For example, if you
specify an Envelope Recipient and a Subject, only messages that match the terms specified in both
the Envelope Recipient and the Subject are returned.
specify an Envelope Recipient and a Subject, only messages that match the terms specified in both
the Envelope Recipient and the Subject are returned.
What To Do Next
You can use the search results in the same way that you use the quarantine listings. For more information,
see
see
Manually Processing Messages in a Quarantine
Manually processing messages means to manually select a Message Action for the message from the
Message Actions page.
Message Actions page.
Note
For deployments with RSA Enterprise Manager, you can view quarantined messages on the Email
Security appliance or on Enterprise Manager, but you must use Enterprise Manager to take action on
messages. For information about Enterprise Manager, see
Security appliance or on Enterprise Manager, but you must use Enterprise Manager to take action on
messages. For information about Enterprise Manager, see