Cisco Cisco Email Security Appliance C650 Guía Del Usuario
13-15
User Guide for AsyncOS 10.0 for Cisco Email Security Appliances
Chapter 13 Anti-Spam
Reporting Incorrectly Classified Messages to Cisco
Reporting Incorrectly Classified Messages to Cisco
Messages that appear to be incorrectly classified may be reported to Cisco for analysis. The reported
messages are used to enhance the accuracy and effectiveness of the product.
messages are used to enhance the accuracy and effectiveness of the product.
You can report incorrectly classified messages that belong to the following categories:
•
Missed spam
•
Message marked as a spam, but is not a spam
•
Missed marketing message
•
Message marked as a marketing message, but is not a marketing message
•
Missed phishing message
Related Topics
•
•
How to Report Incorrectly Classified Messages to Cisco
Before You Begin
Before you start reporting incorrectly classified messages to Cisco, you must perform the following
steps. Perform this step only once.
steps. Perform this step only once.
Step 1
Set a common registration ID for all the appliances in your organization. A Registration ID is a unique
identifier to identify submissions made from the Cisco Email Security Gateways that belong to a
particular organization.
identifier to identify submissions made from the Cisco Email Security Gateways that belong to a
particular organization.
a.
Log in to your appliance using the web interface.
b.
Go to System Administration > Email Submission and Tracking Portal Registration.
c.
If your appliance is part of a cluster, set the mode to cluster level.
d.
Click Set Registration ID.
e.
Enter a value in the Registration ID field. The value that you enter must be at least 16
characters, but not more than 48 characters and must contain only alphanumeric characters,
hyphen (-), and underscore (_).
characters, but not more than 48 characters and must contain only alphanumeric characters,
hyphen (-), and underscore (_).
f.
Submit and commit your changes.
g.
If your appliance is not part of a cluster, you must repeat steps
through
on all the appliances
in your organization.
You can also use the
portalregistrationconfig
command in CLI to set the registration ID.
Step 2
Register as an administrator on Cisco Email Submission and Tracking Portal. Cisco Email Submission
and Tracking Portal is a web-based tool that allows email administrators to report incorrectly classified
messages to Cisco and track them.
and Tracking Portal is a web-based tool that allows email administrators to report incorrectly classified
messages to Cisco and track them.
a.
Log in to Cisco SecurityHub (
) using your Cisco credentials.
b.
Click Email Submission and Tracking.