Cisco Cisco Packet Data Gateway (PDG) Guía Para Resolver Problemas
Troubleshooting the System
▀ Detecting Faulty Hardware Using Component LEDs
▄ Cisco ASR 5000 Series System Administration Guide
OL-22969-02
Color
Description
Troubleshooting
None
Card is not receiving
power
power
Verify that the POWER LEDs on the PFUs are green. If they are not, refer to
the Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
the Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
Verify that the power source is supplying ample voltage and current to the
chassis.
chassis.
Verify that the card is properly installed per the instructions in the Hardware
Installation and Administration Guide.
Installation and Administration Guide.
If all of the above suggestions have been verified, it is possible that the SPC is
not functional. Please contact your service representative.
not functional. Please contact your service representative.
SPC Active LED States
The Active LED on the SPC indicates that the software is loaded on the card and it is ready for operation. For the SPC
installed in chassis slot 8, this LED should be green for normal operation. For the SPC installed in slot 9, this LED
should be off for normal operation.
installed in chassis slot 8, this LED should be green for normal operation. For the SPC installed in slot 9, this LED
should be off for normal operation.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 20.
SPC Active LED States
Color
Description
Troubleshooting
Green
Card is active
None needed for the SPC in slot 8. If green for the SPC in slot 9, verify that
the SPC in slot 8 is installed properly according to the instructions in this
document.
the SPC in slot 8 is installed properly according to the instructions in this
document.
Blinking
Green
Green
Tasks or processes being migrated
from the active SPC to the
redundant/secondary SPC
from the active SPC to the
redundant/secondary SPC
Verify that the Standby LED on the redundant SPC is also blinking green.
If so, there is an issue with the active SPC.
Refer to the Monitoring the System chapter of this reference for information
on determining the status of the SPC and/or for information determining
the status of system software processes and functionality.
If so, there is an issue with the active SPC.
Refer to the Monitoring the System chapter of this reference for information
on determining the status of the SPC and/or for information determining
the status of system software processes and functionality.
None
Card is not receiving powerORCard in
Standby Mode
Standby Mode
Verify that the RUN/FAIL LED is green. If so, the card is
receiving power and POST test results are positive. If it is off,
refer to the SPC RUN/FAIL LED States section of this chapter for
troubleshooting information.
receiving power and POST test results are positive. If it is off,
refer to the SPC RUN/FAIL LED States section of this chapter for
troubleshooting information.
Check the state of the Standby LED. If it is green, the card is in
standby mode. This is normal for the SPC in slot 9 since it is
automatically placed into standby mode at boot up.
standby mode. This is normal for the SPC in slot 9 since it is
automatically placed into standby mode at boot up.