Cisco Cisco Prime Service Catalog 10.0 Referencia técnica

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Cisco Prime Service Catalog 10.0 Configuration Guide
OL-31034-01
Chapter 3      Site Administration
Site-Wide Authorizations
Fields marked with an asterisk (*) are required.
Escalation Tiers
Click one of the following:
  •
Use all – All escalations set up for this process are used.
  •
Use only – If you do not wish to use all the escalation tiers set up for 
this authorization or review process, enter the number of tiers you do 
wish to use.
Condition
Expressions containing conditions which need to be met for approval. 
Using True or False, it indicates if the task will occur or not. If you do 
not enter an expression, the default value is True and the authorization 
will always be executed.
Click Validate to verify that the expression you are using will work. 
Validation only executes a syntactical check; the validation function does 
not check to see if the data you are referencing actually exists in the 
request.
Evaluate condition when
Choose either:
  •
Authorization phase starts (if condition evaluates to “false”, times 
will be computed as zero). The condition entered in the Condition 
field becomes active as soon as the authorization phase begins.
  •
Task becomes active (times will not be affected, scheduling is done 
by using these efforts) – The condition entered in the Condition field 
becomes active when the authorization phase completes and the task 
after the authorization begins.
Re-evaluate expression as 
authorizations/reviews 
proceed
Check the check box if you wish the performer name or task name to be 
re-evaluated after every authorization task, and updated as necessary. 
Due dates for the authorization do not change. This setting should be used 
if the performer is assigned via an expression, and a previous 
authorization step may have allowed the authorizer to change the value 
of a field used in that expression.
Notify when 
authorization/review starts
Email templates are automatically sent at every phase appropriately. A 
list of email templates available in the system is displayed in the 
drop-down list.
Notify when 
authorization/review 
completes
Notify when 
requisition/activity is 
cancelled
Notify when 
requisition/activity is 
rejected
Notify when task is 
rescheduled
Notify when task is 
reassigned
Notify when external tasks 
fail