Cisco Cisco Configuration Engine 3.5.3 Guía Para Resolver Problemas

To troubleshoot logging and connection issues, see the following sections:

You cannot log in to the system.

This problem can occur for one of the following reasons:

LDAP is corrupted.

You did not run the setup program to create the initial system configuration.

You lost all of the user account passwords.

To resolve this problem, follow these steps:

If you did not run the set up program, run the set up program as described in the Cisco Configuration 
Engine Solaris Installation and  Configuration Guide 3.5.3.

If you do not know the passwords for the system user accounts, reconfigure the system to create a new 
user account. 

For corrupted LDAP issue, if you receive the following error messages: 

Server encountered the following error:

javax.naming.CommunicationException: 127.0.0.1:389 [Root exception is                \

java.net.ConnectException: Connection refused]

       at com.sun.jndi.ldap.Connection.<init>(Connection.java:207)

       at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:118)

       at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1580)

       at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2616)

       at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:287)

       at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)

Restart the database by providing the following commands:

$CISCO_CE_HOME/bin/ce_shutdown -all 

If you still cannot log in to the system, contact the Cisco Technical Assistance Center (TAC) for 
assistance.