Cisco Cisco MXE 3500 (Media Experience Engine)

Enter the FTP credentials that you configured on the Cisco MXE 3500:

Click Save. Cisco DMM verifies the connection to the Cisco MXE 3500. If it cannot contact the 
Cisco MXE 3500, an error message appears. 

If you receive an error, verify your settings. If you configured the FTP password incorrectly, complete 
the following steps to reset the password on the Cisco MXE 3500 and then return to 

 to register 

the Cisco MXE 3500 again.

Use SSH to access Linux.

Log into Linux as admin.  The default password is change_it. The configuration menu appears. 

ssh admin@<linux_ip>

Password: change_it

Select System Command Prompt. The command line interface appears.

Become root.

su -

Enter the following commands:

cd 

pam_tally --user dmsftp --reset

Log into Cisco Show and Share with admin or superuser privileges.

Chose Administration from the global navigation.

The username of the FTP account that you created in the 

 procedure. For example, dmsftp.

The password for the FTP account that you created the 

 procedure.