Cisco Cisco Prime Unified Operations Manager 8.7 Libro blanco

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•  Gateways associated with a Cisco CallManager are discovered during the Cisco 

CallManager discovery process. You may see a grayed-out gateway in the Service 
Level View. This occurs when a gateway is discovered through Cisco 
CallManager, but the gateway is not monitored in Operations Manager.   

•  There are situations when T1 cards on Cisco Catalyst 6000 switches are 

discovered by Operations Manager, through Cisco CallManager discovery, and 
are represented as individual gateways. If a Cisco Catalyst 6000 is not being 
monitored in Operations Manager, the T1 cards appear in the Service Level View 
as individual, standalone, grayed-out MGCP gateways. Once the Cisco Catalyst 
6000 is monitored by Operations Manager, these gateways are no longer 
displayed in the Service Level View and are replaced by a single Cisco Catalyst 
6000 icon. 

• 

Make sure to change the default Cisco CallManager cluster ID setting. The cluster 
ID is set to Stand Alone Cluster by default. Unless you change this entry, two 
clusters will have the same cluster ID, which will lead to confusion in Operations 
Manager. Cluster ID name changes require a restart of the RIS Collector service, 
Windows SNMP service, and CCM Service, first on the publisher and then on the 
subscribers.

 

• 

Cisco ATA devices will appear in the Service Level View as unmanaged (grey) 
devices.  There is a v1.1 patch that will remove the ATAs from the SLV.