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Cisco Unified Contact Center Express Solution Reference Network Design, Release 4.1
Appendix B      Voice Over IP Monitoring
  Design Considerations for SPAN-Based Services
In some configurations, the VoIP Monitor service can receive duplicate voice packets, which causes 
poor speech quality. To avoid this, only Ingress packets to a port are sent to the VoIP monitor service. 
This is a setting for SPAN, which the following switches do NOT support: 1900, 2820, 2900, 
2900XL, 3000, 3100, 3200, 3500XL
In some switches, SPAN cannot use VLANs as sources, which is known as VSPAN. In that case, 
SPAN must designate individual ports to use for monitoring. The following switches do NOT 
support VSPAN: 1200, 1900, 2820, 2900XL, 2950, 3000, 3100, 3200, 3500XL, 3524-PWR XL
For more information, refer to the Voice Over IP Monitoring Best Practices Deployment Guide.
 gives the limits to the number of SPAN and RSPAN sessions that can exist on a switch:
Table B-1
SPAN AND RSPAN Switch-Based Session Limits
Switch Model
Maximum SPAN Sessions Allowed
1200
1
1900
1
2820
1
2900
1
2900XL
1
2926GS
5
2926GL
5
2926T
5
2926F
5
2948G
5
2950
1
2980G
5
3000
1
3100
1
3200
1
3500XL
1
3524-PWR XL
1
3508GL XL
1
3550
2
4003
5
4006
5
4912G
5
5000
5
5002
5
5500
5
5505
5
5509
5
6006
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