Cisco Cisco Customer Response Solution Downloads Guía Para Resolver Problemas

Manually clean the BSTxState?/ directory.

Shut down the Node Manager.

Copy everything in the wfavvid\BSTxState\ directory to a backup directory. Then delete all the files in 
wfavvid\BSTxState\.

Restart the Node Manager.

This section contains the following troubleshooting tips on Unified CCX 7.0(1) high availability and 
failover problems:

With high availability, messages appear in the comment column in the subscription agent 

history. To see the message from Cisco Unified CCX Administration, select Datastore Control Center 
> History for a subscription agent.

Error Message   A message similar to 

appears.

To support high availability, SQL merge replication is being used to replicate data 

between the subscriber node and the publisher. As part of this, SQL logs these messages in the 
subscription agent history.

No user action required.