Cisco Cisco Unified CallConnector for Microsoft Windows
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Cisco Systems, Inc.
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Overview
Call Flow for the Dial-In Access Service
1. A user dials in to a DISA number from his/her mobile phone and the UCC Mobility Service
answers the call e.g. John’s cell phone.
2. Depends on the DISA configuration settings, the UCC Mobility Service may or may not
prompt the user for entering extension number or password to authenticate the user.
3. Once the user is authenticated, the user can place an outgoing call, for example to Fred’s
business phone. Fred will see the call placed from the business number, hiding the user’s
originating number.
originating number.
4. Once on the call, additional parties can be added to form a multi-party conference.