Cisco Cisco Unified CallConnector for Microsoft Windows
Cisco Systems, Inc.
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Overview
Switching the Call to the IP Phone
The CallConnector Mobility Service provides two methods from moving a call from the SNR
number to the user’s work phone. For users that have a ‘shared appearance’ configured on the
Mobility Service, they can place the SNR call on hold and pick it up on the IP Phone by pressing
the line button.
number to the user’s work phone. For users that have a ‘shared appearance’ configured on the
Mobility Service, they can place the SNR call on hold and pick it up on the IP Phone by pressing
the line button.
All other user on SNR calls can enter the ‘transfer to work number’ access code from their keypad.
Their work number on the IP Phone will ring and can be picked up to resume the SNR call.
Their work number on the IP Phone will ring and can be picked up to resume the SNR call.
Simultaneous Ringing
When users set up their Personal Routing Policies, they can specify one or more phone numbers
to be reached simultaneously to locate the users more efficiently. Therefore, the users can still be
reached when they are out of office without missing any calls made to their work phones.
to be reached simultaneously to locate the users more efficiently. Therefore, the users can still be
reached when they are out of office without missing any calls made to their work phones.
If users want to ring their work number as well as other personal reach numbers, the SNR service
can be configured to call a secondary work number on their IP Phone. This requires a second
ephone directory number to be configured on the user’s IP Phone.
can be configured to call a secondary work number on their IP Phone. This requires a second
ephone directory number to be configured on the user’s IP Phone.