Cisco Cisco Unified Contact Center Enterprise 8.5(1) Notas De La Versión
Chapter 11 Bandwidth Provisioning and QoS Considerations
Cisco Unified Contact Center Enterprise 8.x SRND
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connection will improve performance, and increasing the bandwidth of your WAN connection will also
improve performance.
improve performance.
The following data points describe scenarios in which the User List Tool can retrieve users within 30
seconds in Unified CCE 7.2(3) or later releases. Additionally, laboratory testing has determined that the
tool cannot perform reasonably for any number of users on networks with a one-way latency greater than
50 ms.
seconds in Unified CCE 7.2(3) or later releases. Additionally, laboratory testing has determined that the
tool cannot perform reasonably for any number of users on networks with a one-way latency greater than
50 ms.
Table 31 Latency and Bandwidth Requirements for the User List Tool
Maximum One-Way
Latency (ms)
Latency (ms)
Available Bandwidth
Number of Users Supported
Negligible
LAN
8000
15
3.4 Mbits and higher
4000
15
2 Mbits
500
15
256 Kbits
500
50
64 Kbits and higher
25