Cisco Cisco Interactive Experience Client 4610 Guía Para Resolver Problemas
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Cisco Interactive Services Solution Troubleshooting Guide
Cisco Interactive Experience Platform Troubleshooting Guide
Troubleshooting Flowchart
Troubleshooting Flowchart
Figure 2
Troubleshooting Flowchart
Power Troubleshooting
If any device in the kiosk is not working, troubleshoot whether the problem is related to power:
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Verify that the power cord is connected securely to the device.
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Verify that the power cord is plugged into an electrical outlet.
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Verify that the device is turned on. If there are lights on the device, verify that they are lit.
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If a power controller is being used, verify the power controller is working. Recycle the power from
the power controller.
the power controller.
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If devices are plugged into a power strip, verify that the power strip is plugged into a working
electrical outlet and is turned on. Plug in another device to verify the power strip is working.
electrical outlet and is turned on. Plug in another device to verify the power strip is working.