Cisco Cisco IP Contact Center Release 4.6.1 Notas De La Versión

display all of the digits; this is used in a NAM environment, where NAM sends the
call to a customer ICM.

Select one of the following:

Do not apply masking rule - If selected, masking instructions are ignored.

Apply masking rule if call is presentation restricted - If selected, applies masking
instructions if the call variable CLIDRestricted is set to 1.

Always apply masking rule - If selected, masking instructions are always applied.

Note:  The Calling line ID masking rule is set through the Configuration Manager's
System Information dialog box.

2. In the Default Label tab:

–

Figure 71: ICM Gateway Properties

In the Available Labels list, select one default label for each routing client to be used
if the targeted ICM system:

Returns a list of labels for divert-on-busy processing

Fails to return valid labels

–

Click Add to move the selected label to the Selected labels list.

3. Optionally, add comments and connection labels.

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)