Cisco Cisco Unified Contact Center Enterprise 8.5(1) Guía Del Usuario
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Peripheral, Route, and Routing Client Reports
rtecli12: Routing Client Historical All Fields Report
Task Event Report5
The number of Call Event Report messages the routing client sent to the ICM
software during the five-minute interval.
Derived from: Routing_Client_Five_Minute.CallEventReportTo5
Derived from: Routing_Client_Five_Minute.CallEventReportTo5
Reroute Req5
The number of ReRoute Request messages the routing client sent to the ICM
software during the five-minute interval.
Derived from: Routing_Client_Five_Minute.ReRouteReqTo5
Derived from: Routing_Client_Five_Minute.ReRouteReqTo5
Run Script5
The number of Run Script messages the ICM software sent to the routing
client during the five-minute interval.
Derived from: Routing_Client_Five_Minute.RunScriptTo5
Derived from: Routing_Client_Five_Minute.RunScriptTo5
Script Resp5
The number of Script Response messages the routing client sent to the ICM
software during the five-minute interval.
Derived from: Routing_Client_Five_Minute.ScriptRespTo5
Derived from: Routing_Client_Five_Minute.ScriptRespTo5
Dialog Fail5
The number of Dialog Fail messages the ICM software sent to the routing
client during the five-minute interval.
Derived from: Routing_Client_Five_Minute.DialogFailTo5
Derived from: Routing_Client_Five_Minute.DialogFailTo5
Dialog Error Conf5
The number of Dialog Fail Confirm messages the routing client sent to the ICM
software during the five-minute interval.
Derived from: Routing_Client_Five_Minute.DialogErrorConfTo5
Derived from: Routing_Client_Five_Minute.DialogErrorConfTo5
Destination5
The number of destination labels the ICM software sent to the routing client
during the five-minute interval.
Derived from: Routing_Client_Five_Minute.DestinationTo5
Derived from: Routing_Client_Five_Minute.DestinationTo5
Announcement5
The number of announcement labels the ICM software sent to the routing
client during the five-minute interval.
Derived from: Routing_Client_Five_Minute.AnnouncementTo5
Derived from: Routing_Client_Five_Minute.AnnouncementTo5
Periph Queue5
The number of peripheral queue messages the ICM software sent to the
routing client during the five-minute interval.
Derived from: Routing_Client_Five_Minute.PeripheralQueueTo5
Derived from: Routing_Client_Five_Minute.PeripheralQueueTo5