Cisco Cisco Unified Contact Center Enterprise 8.5(1) Guía Del Usuario

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Peripheral, Route, and Routing Client Reports
rtecli12: Routing Client Historical All Fields Report
 
Task Event Report5 
The number of Call Event Report messages the routing client sent to the ICM 
software during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.CallEventReportTo5 
Reroute Req5 
The number of ReRoute Request messages the routing client sent to the ICM 
software during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.ReRouteReqTo5 
Run Script5 
The number of Run Script messages the ICM software sent to the routing 
client during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.RunScriptTo5 
Script Resp5 
The number of Script Response messages the routing client sent to the ICM 
software during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.ScriptRespTo5 
Dialog Fail5 
The number of Dialog Fail messages the ICM software sent to the routing 
client during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.DialogFailTo5 
Dialog Error Conf5 
The number of Dialog Fail Confirm messages the routing client sent to the ICM 
software during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.DialogErrorConfTo5 
Destination5 
The number of destination labels the ICM software sent to the routing client 
during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.DestinationTo5 
Announcement5 
The number of announcement labels the ICM software sent to the routing 
client during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.AnnouncementTo5 
Periph Queue5 
The number of peripheral queue messages the ICM software sent to the 
routing client during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.PeripheralQueueTo5