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Cisco Cisco Unified Contact Center Enterprise 8.5(1) Guía Del Usuario

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Peripheral, Route, and Routing Client Reports
rtecli12: Routing Client Historical All Fields Report
 
Answer5 
The number of Answered messages the routing client sent to the ICM software 
during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.AnswerTo5 
Aban5 
The number of Abandoned messages the routing client sent to the ICM 
software during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.AbandonTo5 
Disconnect5 
The number of Disconnect messages the routing client sent to the ICM 
software during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.DisconnectTo5 
Histgr0 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram0 
Histgr1 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram1 
Histgr2 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram2 
Histgr3 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram3 
Histgr4 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram4 
Histgr5 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram5 
Histgr6 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram6