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Cisco Cisco Unified Contact Center Enterprise 8.5(1) Guía Del Usuario

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Peripheral, Route, and Routing Client Reports
rtecli12: Routing Client Historical All Fields Report
 
Derived from: Routing_Client_Five_Minute.Histogram17 
Histgr18 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram18 
Histgr19 
The number of tasks routed in a 100 millisecond period. 
Derived from: Routing_Client_Five_Minute.Histogram19 
Num Cancel Ind 
The number of cancel indications the IVR routing client sent to the IVR during 
the five-minute interval. 
Derived from: Routing_Client_Five_Minute.NumCancelInd 
Num Release Ind 
The number of release indications the IVR routing client sent to the IVR during 
the five-minute interval. 
Derived from: Routing_Client_Five_Minute.NumReleasInd 
Num Blind Trans Conf5 
The number of blind transfer confirmation messages the routing client sent 
during the five-minute interval. 
Derived from: Routing_Client_Five_Minute.NumBlindTransferConfTo5 
Num Trans Event5 
The number of transfer event messages the routing client sent during the 
five-minute interval. 
Derived from: Routing_Client_Five_Minute.NumTransferEventTo5 
Num Tasks Failed Event5 
The number of task failure event messages the routing client sent during the 
five-minute interval. 
Derived from: Routing_Client_Five_Minute.NumCallFailedEventTo5