Cisco Cisco Unified Contact Center Enterprise 8.5(1) Referencia técnica
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Unified ICM Configuration
Table 9: Post Route Split Format
Extension
Param String
Peripheral Monitor
Type
Type
0 (or any other value)
/p <post route split
number>
number>
RCG
For instance, if the post route split number is 99, then the param string value
should be “/p 99”.
should be “/p 99”.
Note: For documentation purposes, other text may be used as long as it
begins with a “/p” and the only number in the param string is the post route
split number. For instance, a param string value of “/post route` split = 99”
is also valid.
begins with a “/p” and the only number in the param string is the post route
split number. For instance, a param string value of “/post route` split = 99”
is also valid.
Figure 4 is a sample screen for configuring the Post Route Split.
Figure 4: Configuration of Post Route Split Screen