Cisco Cisco Unified Contact Center Enterprise 8.5(1) Referencia técnica

NULL

char(4)

This field is reserved.

Unused

NULL

varchar(131)

ISDN private network User to User information.

UserToUser

NULL

varchar(40)

User defined call variable.

Variable1

NULL

varchar(40)

User defined call variable.

Variable2

NULL

varchar(40)

User defined call variable.

Variable3

NULL

varchar(40)

User defined call variable.

Variable4

NULL

varchar(40)

User defined call variable.

Variable5

NULL

varchar(40)

User defined call variable.

Variable6

NULL

varchar(40)

User defined call variable.

Variable7

NULL

varchar(40)

User defined call variable.

Variable8

NULL

varchar(40)

User defined call variable.

Variable9

NULL

varchar(40)

User defined call variable.

Variable10

NULL

DBINT

The VRUProgress call variable value.

VruProgress

NULL

DBINT

Number of VRU Script nodes encountered by the call..

VruScripts

Route_Call_Variable Table

This table is in the 

. To see database rules for these tables, click 

This table can become very large. Running custom reporting queries against it while it is on the
HDS can degrade performance. To optimize performance, extract the data from the HDS into
your own custom database on a separate server (one that is not used for other ICM/IPCC
components). Use only DBDateTime (date and time of the record that was written to the HDS
database) to perform the extraction. The table on the custom database can be indexed according
to the custom reporting needs.

Central database only.

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)