Cisco Cisco Agent Desktop 8.0 Guía De Instalación
Installing CAD Services
November 2006
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Figure 2.
Contact Center Language window.
3. From the drop-down list, select the language that the contact center agents
will use.
This selection determines which localized version of the desktop applications
will be installed on agents’ and supervisors’ desktops. See
will be installed on agents’ and supervisors’ desktops. See
for more information.
4. Click Next to display the Setup window (see
Figure 3.
Setup window.
5. Select the setup type you want: