Cisco Cisco Content Security Management Appliance M1070 Guía Del Usuario

Descargar
Página de 446
 
7-23
AsyncOS 10.0 for Cisco Content Security Management Appliances User Guide
 
Chapter 7      Spam Quarantine
  Managing Messages in the Spam Quarantine
The user has multiple email addresses and the spam message was sent to more than one of those 
addresses. 
The user is a member of one or more email aliases that received the spam message. To minimize 
duplications, and for more information, see 
Recipient Does Not Receive Notifications 
Problem
Recipient is not receiving spam notifications. 
Solution
If notifications are being sent to the “Deliver Bounce Messages To:” address instead of to spam 
recipients, this means that spam notifications are enabled, but spam quarantine access is not enabled. 
See 
Have the user check the junk mail settings of their email client. 
Check for issues with the appliance or server that you specified for Deliver Messages Via in 
Managing Messages in the Spam Quarantine 
This section explains how to work with messages in local or external spam quarantines. 
Administrative users can see and manage all messages in the spam quarantine.
Related Topics
Accessing the Spam Quarantine (Administrative Users)
Step 1
Select Email > Message Quarantine > Spam Quarantine, then click the Spam Quarantine link. 
The spam quarantine opens in a separate browser window. 
Searching for Messages in the Spam Quarantine
Procedure 
Step 1
Specify an envelope recipient.