Cisco Cisco Content Security Management Appliance M390 Guía Del Usuario
6-7
Cisco IronPort AsyncOS 8.0 for Security Management User Guide
Chapter 6 Tracking Email Messages
•
Message ID (MID)
•
Host (the Email Security appliance)
•
Sender
•
Recipient
•
The subject line of the message, or starting words of the subject
Step 2
Click the value to refine the search.
The Results section displays the messages that match the original query parameters and the new
condition that you added.
condition that you added.
Step 3
If necessary, click additional values in the results to further refine the search.
Note
To remove query conditions, click Clear and run a new tracking query.
Understanding Tracking Query Results
Tracking query results list all of the messages that match the criteria specified in the tracking query.
Except for the Message Event options, the query conditions are added with an “AND” operator. The
messages in the result set must satisfy all of the “AND” conditions. For example, if you specify that the
envelope sender begins with
Except for the Message Event options, the query conditions are added with an “AND” operator. The
messages in the result set must satisfy all of the “AND” conditions. For example, if you specify that the
envelope sender begins with
J
and you specify that the subject begins with
T
, the query returns a message
only if both conditions are true for that message.
To view detailed information about a message, click the Show Details link for that message. For more
information, see the
information, see the
.
Note
•
Messages with 50 or more recipients will not appear in tracking query results. This issue will be
resolved in a future release.
resolved in a future release.
•
You can choose to display up to 1000 search results when you specify your query.
•
If you clicked a link in a report page to view message details in Message Tracking, and the results
are unexpected, this can occur if reporting and tracking were not both simultaneously and
continuously enabled during the time period you are reviewing.
are unexpected, this can occur if reporting and tracking were not both simultaneously and
continuously enabled during the time period you are reviewing.
•
For information about printing or exporting message tracking search results, see
Message Details
To view detailed information about a particular email message, including the message header
information and processing details, click Show Details for any item in the search results list. A new
window opens with the message details.
information and processing details, click Show Details for any item in the search results list. A new
window opens with the message details.
The message details include the following sections:
•
•