Cisco Cisco Unified Contact Center Enterprise 8.5(1) Referencia técnica

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
  
Chapter 2      Table Details
Galaxy_PBX Table
Galaxy_PBX Table
Central database only.
This table applies to Rockwell Galaxy ACDs only.
Each row provides information about a PBX termination configured on a Galaxy ACD.
Table 2-165 Galaxy_PBX Table Constraints
Constraint
Field Name(s)
PK
DateTime
PeripheralID
PortID
TimeZone
AK-1
RecoveryKey
FK
PeripheralID
Table 2-166 Galaxy_PBX Table
Field Name
Description
Data Type
Keys and 
Null Option
AbandonedNoAnswer
Number of calls to the destination that were 
abandoned.
DBSMALLINT
NULL
CallDuration
Total number of seconds for all incoming calls 
(counted from time of answer or end of dialing 
until disconnect.
DBINT
NOT NULL
DateTime
The date and time at the end of the reporting 
DBINTerval.
DBDATETIME
PK
NOT NULL
DepartmentNumber
Identifier for the customer-defined group of PBX 
extensions.
DBSMALLINT
NOT NULL
ExtensionNumber
Termination phone number.
DBSMALLINT
NOT NULL
ForwardedCalls
Number of calls automatically forwarded from 
this destination because the termination is busy 
and is in a hunt group, or because either the All 
Calls or No Answer options of Call Forwarding 
were in use.
DBSMALLINT
NOT NULL
HuntGroupInformation
Valid options include: 
0 = Phone not in hunt group
1 = First phone in hunt group
2 = Intermediate phone in hunt group
4 = Last phone in hunt group
8 = Common last phone in hunt group
128 = Phone’s position in hunt group has changed.
DBSMALLINT
NOT NULL
InCalls
Number of calls answered by this termination.
DBSMALLINT
NOT NULL
NextHuntGroupPhone
If in the termination is in a hunt group, the phone 
number of the next extension in the group.
DBSMALLINT
NOT NULL