Cisco Cisco Unified Contact Center Enterprise 8.5(1) Referencia técnica
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Galaxy_PBX Table
Related tables:
(via PeripheralID)
OutCalls
Number of calls dialed from this termination.
DBSMALLINT
NOT NULL
PeripheralID
The ICM software identifier for the ACD.
DBSMALLINT
PK, FK
NOT NULL
PeripheralTimeZone
The time zone in which the ACD is located. The
value is the offset in minutes from GMT.
value is the offset in minutes from GMT.
DBINT
NOT NULL
PickedUpCalls
Number of calls that rang at this termination but
were intercepted by another phone.
were intercepted by another phone.
DBSMALLINT
NOT NULL
PortID
Galaxy identifier for the phone’s port.
DBSMALLINT
PK
NOT NULL
RecoveryKey
A unique ID assigned to each record and used
internally by the ICM/IPCC Enterprise software to
track the record.
internally by the ICM/IPCC Enterprise software to
track the record.
DBFLT8
AK-1
NOT NULL
SecondCallDuration
Total number of seconds that second calls were on
the phone.
the phone.
DBINT
NOT NULL
SecondCalls
Number of calls made while a previous call is on
hold. Dialing an expanded PBX option feature
also counts as a second call.
hold. Dialing an expanded PBX option feature
also counts as a second call.
DBSMALLINT
NOT NULL
SubscriberNumber
In a multiple subscriber system, indicates which
subscriber has control of the termination.
subscriber has control of the termination.
DBSMALLINT
NOT NULL
TerminationType
42 = Tone PBX
DBSMALLINT
NOT NULL
TimeZone
The time zone for the date and time. The value is
the offset in minutes from GMT.
the offset in minutes from GMT.
DBINT
PK
NOT NULL
TollCalls
Number of toll calls placed from the extension.
DBSMALLINT
NOT NULL
Table 2-166 Galaxy_PBX Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option