Cisco Cisco Unified Messaging Gateway Version 1.0 Notas de publicación
11
Release Notes for Cisco Unified Messaging Gateway Release 8.5
OL-23859-01
Additional References
CSCtl98220
Symptom: Incoming external calls get a busy tone while the Cisco UMG is in normal operation with
CUCM.
CUCM.
Conditions: The scenario only applies in the following configuration:
•
E-SRST provisioning is enabled.
•
The CUCME-as-SRST dial-peer gateway is configured for H.323 or SIP only. If MGCP is
configured, then the workaround below is not required.
configured, then the workaround below is not required.
•
When provisioning ephone-dns or hunt groups only.
The busy tone is caused by the DN matching both the ephone-dn and the dial-peer. The ephone-dn is
configured with the default setting of huntstop and as a result, takes precedence over the dial-peer in
normal non-failover operation. This causes the call to get a fast busy since the huntstop setting stops the
router from matching any more ephone-dn’s and dial-peers.
configured with the default setting of huntstop and as a result, takes precedence over the dial-peer in
normal non-failover operation. This causes the call to get a fast busy since the huntstop setting stops the
router from matching any more ephone-dn’s and dial-peers.
Workaround: Configure the dial-peer gateway running CUCME-as-SRST as follows:
1.
Configure the CUCME dial peer to the setting dial-peer hunt 2.
Note
The above step will continue to be required to support provisioning of hunt groups and
ephone-dns after this caveat is resolved.
ephone-dns after this caveat is resolved.
2.
Change the preference setting of all the ephone-dns to lower than the gateway dial peer so that the
gateway dial peer has higher priority.
gateway dial peer has higher priority.
3.
Change the preference setting of all the voice hunt-groups to lower than the gateway dial peer so
that the gateway dial peer has higher priority.
that the gateway dial peer has higher priority.
4.
Optionally, configure the PSTN fallback feature to eliminate a long retry time.
Additional References
lists the related documentation available for Cisco UMG Release 8.5. All Cisco UMG
documentation can be found at
Table 12
Cisco UMG Release 8.5: Documentation
Documentation
Title
Contains system requirements and caveats for the
Cisco Unified SRSV-CUE component required for
SRSV deployments.
Cisco Unified SRSV-CUE component required for
SRSV deployments.
Describes how to install the Cisco UMG
Release 8.5 software, including licenses.
Release 8.5 software, including licenses.
Contains administrator information for tasks that
are performed from the GUI, such as SRSV and
E-SRST configuration, maintenance and
troubleshooting. Includes the online help.
are performed from the GUI, such as SRSV and
E-SRST configuration, maintenance and
troubleshooting. Includes the online help.
Cisco Unified Messaging Gateway 8.5
Administrator Guide
Administrator Guide
Contains administrator information, such as
maintenance and troubleshooting, for tasks that are
performed from the CLI.
maintenance and troubleshooting, for tasks that are
performed from the CLI.