Samsung SL-X7400GX Manual De Usuario

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Solving other problems
273
10. Troubleshooting
22 
Fax problems (optional)
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The machine is not 
working, there is no 
display, or the buttons 
are not working.
Unplug the power cord and plug it in again.
Ensure that there is power being supplied to the 
electrical outlet.
No dial tone sounds.
Check that the phone line is properly connected.
Check that the phone socket on the wall is 
working by plugging in another phone.
Find the optimal line for communication (see 
"General fax settings" on page 163).
The numbers stored in 
memory do not dial 
correctly.
Make sure that the numbers are stored in memory 
correctly.
The original does not feed 
into the machine.
Make sure that the paper is not wrinkled and you 
are inserting it in correctly. Check that the 
original is the right size, not too thick or thin.
Make sure that the DSDF is firmly closed.
The DSDF rubber pad may need to be replaced. 
Contact a service representative.
Faxes are not received 
automatically.
The receiving mode should be set to fax.
Make sure that there is paper in the tray.
Check to see if the display shows any error 
message. If it does, clear the problem
Find the optimal line for communication. To 
check that, see Smart Fax Diagnostics menu 
(see "General fax settings" on page 163).
The machine does not 
send.
Make sure that the original is loaded in the DSDF 
or on the scanner glass. 
Check the recipient’s fax machine (if it has a 
problem).
Find the optimal line for communication. To 
check that, see Smart Fax Diagnostics menu 
(see "General fax settings" on page 163).
The incoming fax has 
blank spaces or is of poor-
quality.
The fax machine sending you the fax may be 
faulty. 
A noisy phone line can cause line errors.
Check your machine by making a copy.
The toner cartridge may be empty. Replace the 
toner cartridge.
Find the optimal line for communication. To 
check that, see Smart Fax Diagnostics menu 
(see "General fax settings" on page 163).
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