Samsung SL-C4060FX Manual De Usuario

Scanning problems | 

273

Scanning problems

Condition

Suggested solutions

The scanner does not 
work.

•  Make sure that you place the original to be scanned face down 

on the scanner glass, or face up in the document feeder (see 
"Loading originals" on page 39).

•  There may not be enough available memory to hold the 

document you want to scan. Try the Prescan function to see if 
that works. Try lowering the scan resolution rate.

•  Check that the machine printer cable is connected properly.

•  Make sure that the machine printer cable is not defective. 

Switch the printer cable with a known good cable. If necessary, 
replace the printer cable.

•  Check that the scanner is configured correctly. Check scan 

setting in the application you want to use to make certain that 
the scanner job is being sent to the correct port (for example, 
USB001).

The unit scans very 
slowly.

•  Check if the machine is printing received data. If so, scan the 

document after the received data has been printed.

•  Graphics are scanned more slowly than text.

•  Communication speed slows in scan mode because of the large 

amount of memory required to analyze and reproduce the 
scanned image. Set your computer to the ECP printer mode 
through BIOS setting. It will help to increase the speed. For 
details about how to set BIOS, refer to your computer user 
guide.

Message appears on your 
computer screen:
•  Device can’t be set to 

the H/W mode you 
want.

•  Port is being used by 

another program.

•  Port is disabled.

•  Scanner is busy 

receiving or printing 
data. When the current 
job is completed, try 
again.

•  Invalid handle.

•  Scanning has failed.

•  There may be a copying or printing job in progress. Try your job 

again when that job is finished.

•  The selected port is currently being used. Restart your 

computer and try again.

•  The machine printer cable may be improperly connected or the 

power may be off.

•  The scanner driver is not installed or the operating 

environment is not set up properly.

•  Ensure that the machine is properly connected and the power 

is on, then restart your computer.

•  The USB cable may be improperly connected or the power may 

be off.