Samsung Smart ProXpress M4580FX Mono Multifunction (46 ppm) Manual De Usuario
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9. Troubleshooting
Understanding display messages
Messages appear on the display screen to indicate the machine’s status or
errors. Some error messages are shown with graphics to help you troubleshoot
problem. Refer to the tables below to understand the messages and their
meaning, and correct the problem, if necessary. Messages and their
explanations are listed in alphabetical order.
•
If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call for service.
again. If the problem persists, call for service.
•
When you call for service, provide the service representative with the
contents of display message.
contents of display message.
•
Some messages may not appear in the display depending on options or
models.
models.
•
[tray number] indicates the tray number.
•
[media type] indicates the media type.
•
[media size] indicates the paper size.
•
[error number] indicates the error number.
Message
Meaning
Suggested solutions
Did not supply enough
toner. Remove seal tape
of toner cartridge or
shake it. Call for service if
the problem persists
toner. Remove seal tape
of toner cartridge or
shake it. Call for service if
the problem persists
The machine cannot
detect a toner
cartridge. Or the seal
tape was not removed
from the toner
cartridge.
detect a toner
cartridge. Or the seal
tape was not removed
from the toner
cartridge.
Remove the sealing tape
from the toner cartridge.
Refer to Quick Install
Guide.
from the toner cartridge.
Refer to Quick Install
Guide.
End of life. Replace with
new imaging unit
new imaging unit
The indicated imaging
unit has reached its
estimated imaging
unit has reached its
estimated imaging
unit life
a
.
Replace the imaging unit
with a Samsung-genuine
imaging unit (see
"Replacing the imaging
unit" on page 189).
with a Samsung-genuine
imaging unit (see
"Replacing the imaging
unit" on page 189).
End of life. Replace with
new toner cartridge
new toner cartridge
The indicated toner
cartridge has reached
its estimated cartridge
cartridge has reached
its estimated cartridge
life
Replace the toner
cartridge with a Samsung-
cartridge with a Samsung-
genuine toner cartridge
b
Engine System Failure
[error number]. Turn off
then on.
[error number]. Turn off
then on.
There is a problem in
the engine system.
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
back on again. If the
problem persists, call for
service.
Engine Failure [error
number].
number].
Call for service if the
problem persists.
problem persists.
Fan Failure: [error
number]. Turn off then
on. Call for service if the
problem persists.
number]. Turn off then
on. Call for service if the
problem persists.
There is a problem in
the fan system.
the fan system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
back on again. If the
problem persists, call for
service.
Front door is open. Close
it.
it.
The door is not
securely latched.
securely latched.
Close the door until it locks
into place.
into place.
Message
Meaning
Suggested solutions